Use English to learn conflict resolution; use conflict resolution to improve English.



The "Getting to Yes" Guide for ESL Students and Professionals

Principled Negotiation for Non-Native Speakers of English

Getting to Yes, developed at the Harvard Negotiation Project, has been an international bestseller on win-win “principled” negotiations since 1981. Its four-step method has helped millions of people negotiate successfully with friends, relatives, business partners, customer service agents, opposing counsel, government officials, and other adversaries. Native speakers of English can easily and enjoyably learn the method by simply reading the book. But for non-native speakers of English, the vocabulary, idioms, phrasing, examples, and references can be difficult to understand. These readers may not be able to use Getting to Yes to negotiate in English on an equal footing with more fluent English speakers. 

The Getting to Yes Guide for ESL Students and Professionals prepares non-native speakers of English to join the global community of people who use Getting to Yes to negotiate win-win agreements in English. It provides page-by-page explanations of over 1,000 words, phrases, concepts, and examples that these readers may misunderstand; short stories that use these new words and concepts to help readers apply them to new contexts; delightful cartoons to highlight main ideas; optional ESL activities; and a glossary of the key negotiation idioms and terms used in Getting to Yes. In this guide, author Barrie J. Roberts applies her experience as a public interest attorney, court Alternative Dispute Resolution administrator, ESL instructor, and court interpreter trainer to help readers improve their professional-level English along with their negotiation skills.


Benefits for teachers: 

  • Each Chapter Guide provides a ready-made lesson plan with activities to do before, while, and after reading each chapter of Getting to Yes
  • The book can be used as a recommended self-study reference
  • This book can be used for selected chapters of Getting to Yes or for a complete standalone course on Getting to Yes for non-native speakers of English or Generation 1.5 students
  • Optional activities throughout the book can be assigned for in or out of the classroom. These include activities for reading comprehension, vocabulary building, paraphrasing, critical thinking, discussing, and writing
  • Short stories written to accompany each chapter require students to apply new vocabulary and negotiation concepts to real-world disputes

Conflict Resolution Training for the Classroom

What Every ESL Teacher Needs to Know

This e-single is designed for ESL instructors without any background in conflict resolution (CR) who teach intermediate to advanced ESL courses in college, university, graduate programs, and IEPs. Whether your focus is language or content or both, this book will help you find your own special blend so that you can provide your students with valuable negotiation and mediation skills along with their English.

The author is an experienced ESL teacher, lawyer, mediator, Alternative Dispute Resolution (ADR) Administrator for southern California Superior Courts. She has used these activities in a variety of ESL settings and courses (from IEPs to LLM programs) and with students from all over the world. She wrote this book to inspire other ESL teachers to add CR approaches to their activities, lessons, and courses.

Following an introduction to conflict resolution (in a nutshell), this e-single shows how much of the teaching of CR is similar to teaching ESL. Also included are:

  • Ways to apply negotiation and mediation to ESL activities
  • A discussion of conflict styles and how to prevent and resolve conflicts (through a focus on active listening)
  • Specific types of role-plays to address conflicts
  • Gow to design successful CR + ESL activities that can be applied to EAP and CBI contexts
  • A list of resources and sample syllabi
  • Commonly asked questions 

Buy Now